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Smart home control systems are complicated and require ongoing support from licensed experts to ensure reliability, security, and quality performance around the clock. That’s why our team at iconic.systems offers remote and onsite support services through Parasol to proactively monitor your smart home system so you can rest assured that your home is always connected.
Learn more about the importance of a support plan for your Houston, TX smart home below.
Two-thirds of broadband users are concerned about security when using their IoT devices. Security is a top priority for those with smart home control systems; after all, one of the major draws of a smart home is an advanced security system. Smart homes are more vulnerable to cyber-attacks because they connect to the internet. Homeowners are not prepared to handle the complexity of home automation security. Our support plans protect homeowners by monitoring their systems for threats via real-time remote management.
After you start using your smart home, you may realize that you want to add devices that you hadn’t considered previously. For example, perhaps you have a home theater installed and would now like a lighting control system for your home. An ongoing support plan will allow you to work with someone familiar with your home rather than having to do extensive research again to find a trustworthy and credible technology professional.
Smart home control systems are complex. A multitude of devices must work together, and most of the time, these devices aren't made by the same manufacturer. Our home automation professionals are experts in the design, installation, and integration of a vast variety of smart home devices, from lights to locks, motorized shades, security cameras, speakers, and more. That means we’re up to speed on the latest firmware and hardware upgrades you may need to ensure your smart home continues running the way it should—no matter the number of smart devices that make up your home automation system.
Your smart home relies on the performance of your home network. Whether you have a hardwired or wireless network (or both), your smart home cannot work the way it should without a reliable connection. Our ongoing support services include proactive monitoring of your network around the clock to ensure your network is never interrupted.
It's basic math: If you have more devices in your home, then you are more likely to experience technical issues than someone with fewer devices. When one device goes down, it could potentially affect the functionality of other devices. Our support services cover all your smart home control devices, making it easy for you to get help when you need it.
Ready to get support for your smart home in Houston, TX? We are a team of dedicated technology experts available to offer you first-class support. Our support plan includes 24/7/365 support through text, email, or even over the phone and a guaranteed 48-hour response time!
We also offer service on Saturdays and a substantial discount on all onsite visits for our support customers. Every year you will get complimentary software and firmware updates and an annual system maintenance appointment to make sure everything is running smoothly. Call us at (713) 933-0606 to learn more, or contact us through our online form!